Privacy Policy

Last Updated: November 2, 2026

In brief: We use customer and technical information to operate orders, delivery, support, returns and the storefront; applicable privacy choices are available through Your Privacy Choices.

What we collect and why

Information connected to an order

When you browse, order, contact us, or request a return, we may collect identifiers and contact details, delivery and billing information, order history, product selections, support messages, and technical data such as IP address, device, browser, and site activity. We obtain these from you, your device, Shopify and service providers needed to operate the store.

We use this information to process payments and orders, arrange delivery, provide tracking and support, handle returns and fraud prevention, maintain the site, meet legal obligations, and, where applicable, understand site performance or provide marketing subject to your choices and law. Payment card information is handled by checkout payment providers; we do not ask for full card details by email.

Service providers and disclosure

Shopify hosts our storefront. We share information needed to complete orders with the payment provider shown at checkout, delivery carriers, and providers that help us operate the store and respond to customers. We may also disclose information when required by law. The Google Map on our contact page loads directly from Google and can send your IP address and browser information to Google; you can reach us by email or phone without using the map. A Shopify custom pixel is present for technical diagnostics. It does not send browsing events to an outside advertising service.

Cookies and advertising choices

Necessary cookies support the cart, checkout, security, and site operation. Our current custom pixel is used for diagnostics, and the Google Map may receive browser information when it loads. We are not using Google Ads conversion tracking, Google Analytics, remarketing, Enhanced Conversions, or personalized advertising through this pixel. If we add analytics or advertising tools, their cookies or pixels may collect browsing and purchase information for measurement or relevant ads; we will update this notice and provide choices required by law. You can use Your Privacy Choices for available opt-out controls and your browser settings to manage cookies. We recognize Global Privacy Control signals where required by applicable law.

Retention, security and international processing

We retain information as needed for orders, returns, support, fraud prevention, accounting, and legal duties, then delete or de-identify it when appropriate. We use reasonable safeguards, but no online system is risk-free. Shopify and service providers may process information in countries other than your own under applicable safeguards. Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Your rights and requests

Depending on your state and applicable law, you may request access, correction, deletion, or a copy of personal information, or opt out of sale, sharing, or targeted advertising where those concepts apply. Use Your Privacy Choices for available opt-out controls or contact us. We may need to verify your identity and, for an authorized agent, verify authority as law allows. We respond within the time required by the law applicable to your request and notify you of any lawful extension or appeal route where required. We will not discriminate for exercising applicable rights.

Contact

For help, email support@menoffice.com or call +1 (907) 324-5123. Our mailing address is 800 Quartermaster Rd, Jber, AK 99505, United States. It is not a retail store or return destination. If we deny a request, ask us about any appeal process available under the law applicable to you.