Frequently Asked Questions

Last Updated: November 2, 2026

What do you sell?

Ordering and product questions

Desk organizers, drawer storage, holders, stands, keyboard and cable accessories, desk lights, and clocks.

Do you make these products?

Menoffice is an independent online retailer. We do not claim to manufacture or be endorsed by third-party brands unless a product page expressly states it.

Where do you ship?

We ship to the 50 U.S. states and Washington, DC, including Alaska and Hawaii. U.S. territories and military postal codes AA, AE, and AP (APO/FPO/DPO) are excluded. We do not offer international shipping.

What is shipping cost?

Standard Shipping is free with no order minimum for the 50 U.S. states and Washington, DC.

How long is processing?

Estimated processing is 1–2 business days, Monday through Friday excluding U.S. federal holidays.

How long is delivery?

Estimated transit after shipment is 2–4 business days; estimated total delivery is 3–6 business days. These are estimates, not guarantees.

Can I track my order?

We send tracking details when available after shipment.

Can I cancel or change my order?

Contact us promptly. Changes may not be possible after shipment. If we cannot ship on time, you may accept a revised time or cancel for a prompt refund.

What can I return?

Request within 30 calendar days after delivery. For change of mind, items must be unused, undamaged, and include supplied accessories. We also help with damage, defects, wrong items, or missing parts.

How do I request a return?

Email support@menoffice.com with your order number and issue. We will provide the correct return destination and instructions; do not mail returns to our correspondence address.

Who pays return shipping?

Menoffice pays eligible return shipping and provides a prepaid label.

Do you charge a restocking fee?

No.

Do you offer exchanges?

No. Return an eligible item and place a new order for a different choice.

When is a refund issued?

For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account.

What if an item is damaged, wrong, or incomplete?

Contact us with the order number and details; photos may help us resolve it. We will review and provide return or other appropriate instructions.

How can I pay?

Use the payment methods actually displayed at checkout. Availability may vary by order. Prices are in U.S. dollars, with taxes and final total shown before submission.

How do I manage advertising cookies?

Use available cookie controls and Your Privacy Choices. A policy page or closed banner does not itself confirm tracking status.

How do I make a privacy request?

Use Your Privacy Choices or email support@menoffice.com. We may verify your identity and respond under the law applicable to your request.

How can I contact you?

Email support@menoffice.com or call +1 (907) 324-5123.

What should I compare before buying?

Check dimensions, material, color, included parts, and device or desk fit on the product page; styled photos may show props not included.

More detail

Read our Shipping Policy, Refund Policy, Payment Information, and Privacy Policy.